Medieval City of Sassari

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Sardinia Tours

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Headout is neither willing nor obliged to participate in dispute resolution proceedings before a consumer arbitration board. However, in accordance with EU regulations, you may access the European Commission’s Online Dispute Resolution (ODR) platform via the following link:

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Headout is a brand trusted by over {0} million guests that offers a curated selection of the best experiences. This is not the venue's website.

Headout is an authorised and trusted partner of the venue offering a curated selection of the best experiences to enjoy this attraction. This is not the venue's website.

Headout is vigilant and committed towards the protection and management of Your Personal Information. Thus, Headout has implemented this Privacy Policy that aims to safeguard Your Personal Information.

This Policy, describes inter alia Headout's procedures for the collection, processing, disclosure and protection of Your Personal Information when You i.) as a user access our website www.headout.com or its mobile application ("Platform"), or ii.) as Supply Partner access https://hub.headout.com/ ("Headout Hub") or iii.) as an Affiliate Partner access https://partner.headout.com/affiliate/ ("Headout Partner Platform") or iv.) as Creator Partner access our creator site ("Creator Platform") [Platform, Supply Partner Platform, Affiliate Partner Platform and Creator Platform shall together be referred as "Headout Platform"]. This Policy also intended to guide You about Your privacy rights. Under this Policy, we have also suggested how You can contact Us in case You have any issues/doubts.

Please note that we use Your Personal Information to inter alia provide You with the service(s) available on the Headout Platform in the best possible manner, improvise the overall usage of the Headout Platform and to carry out other processing activities outlined in this Policy.

This Privacy Policy shall not be applicable to third-party websites/apps that may be linked to Headout Platform. Users are requested to refer to respective third-party websites/apps' privacy policies to understand how their Personal Information will be collected and processed by such websites/apps.

This Privacy Policy shall be read along with the Terms of Use, Supply Partner Agreement, Affiliate Partner Terms and Creator Terms and all capitalized terms used, but not defined herein, shall have the respective meanings as ascribed to them in the aforesaid different terms. In case of any overlap or non-alignment in terms of interpretation, final decision shall always be taken by Headout and You shall not interpret the terms as per your own convenience.

Why this Privacy Policy?

By using or accessing the Headout Platform, You agree to the collection and use/processing of Personal Information in accordance with this Privacy Policy. This collection of information is necessary to provide the services on Headout Platform. In case of any doubt, reach out to us on privacy@headout.com.

How are You bound by the terms of this Privacy Policy?

Account means a unique account created for You on the Headout Platform to access Our service or parts of Our service.

Company (referred to as either "Headout", "the Company", "We", "Us" or "Our" in this Agreement) refers to Headout. Inc., its affiliates, subsidiaries and/or any other body corporate related to Headout.

Cookies are small files that are placed on Your computer, mobile device, or any other device by Headout Platform, containing the details of Your browsing history among its many uses.

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Personal Information is any information that relates to You and helps in your identification. Personal Information is shared by You while availing services available on the Headout Platform. Headout collects this from You to provide You with services available on the Headout Platform and to fulfil its different legal obligations. Please refer to pointer 5 (What type of information is collected by Headout?) for detailed information.

Privacy Policy/Policy means and includes this document and amendments that may be made to this document in future. This shall also include any other document that Headout may come up with in future around this policy.

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Third Party Vendors refers to third-party companies or individuals that may be engaged by the Company for the smooth and error-free performance of the Headout Platform. These third parties may also be engaged by the Company for better facilitation of services available on the Headout Platform which includes analysing Your usage of the Headout Platform.

User refers to any person who visits/shows interest/avails any Service available on Platform

You/Your shall mean the User, Service Provider and Creator Partner

Terms referred to in Privacy Policy

The Personal Information and other related information are collected by Us to inter alia help Us provide You the services available on the Headout Platform and also to carry out other processing activities outlined in this Policy.

Why does Headout collect Your Personal Information?

What type of information is collected by Headout?

Your Personal Information collected while You access Headout Platform is used only for lawful purposes and with an aim to provide You the services. We do not sell or rent this information to anyone nor do We share Your information with any third party, unless otherwise provided under the applicable law and specified in this Privacy Policy and/or other than as necessary to fulfill Your request. In case, any of Your information is shared with a third-party in compliance with this Privacy Policy and if they process any of such information, the same will be done in accordance to their respective privacy policies. We request You to refer to the privacy policies of such respective third parties on a pro-active basis.

The Personal Information collected from You is used in the following manner:

We share Your information with various third parties, including parties in other countries outside the United States of America, for purposes as mentioned hereinbelow:

Some of the third parties/vendors may choose to retain some of Your Personal Information. However, that is for limited purposes to provide You with services in compliance with this Policy or any other terms that may be applicable to You by way of separate arrangements arrived with You by Headout. Please note that these third parties/vendors have informed us that they are compliant with respective privacy laws and have a detailed privacy policy in place. If You want to know about these third parties/vendors you can raise a request by writing on privacy@headout.com and we will try to address such requests in best possible manner.

For what do We use Your Personal Information and with whom do We share it?

Any content that is uploaded, submitted and/or posted by Users including but not limited to reviews, ratings, chats or discussions on the Platform or any social media platform is collectively referred to as, "User Content". User shall be solely responsible for the authenticity and correctness of all the User Content.

User Content posted by any User is visible to the other Users accessing the Platform or the social media platform where such User Content is posted. User agrees to have no objection regarding the same.

We may allow Users to create an account on the Platform using their personal social media accounts such as Facebook, Google etc. In such a scenario, We may capture some of Your Personal Information from Your social media account like Your first name, last name, email address, phone number, etc.

Further, when You interact with us on social media or through Our posts, We may collect and process the information that You may provide us during such interactions. This may happen when You "Like," "Share," or "Retweet" a post, leave a comment, or submit other content on Our social media platform. The processing of data in this regard is done in compliance with relevant privacy laws and to provide You with the best of services. Please also note that upon such usage of social media platforms, the privacy policies of those social media platforms and the privacy settings You have made with those social media platforms will also apply.

User generated content and social media platforms:

As per Our Terms of Use, We suggest that only a person who has attained the age of majority shall make the booking on the Platform. However, there could be certain scenarios where a booking will be made for children by a person who has attained the age of majority. For such scenarios, We would like to state that at Headout We value the privacy of everyone including children. If We receive the Personal Information of a child/ minor, We ensure that such information is processed lawfully and to the extent that consent is received for processing such information from a person of majority. In the event Headout becomes aware that the User is a minor or below the legal age to consent in the jurisdiction concerned, Headout reserves its right to terminate all services to such User/ Account without any prior notice.

Data collection from Children

Your Personal Information is retained on Our servers for such a period as may be required to meet the purpose for which such information was collected. However, We may retain Your Personal Information for a longer period, if in case required by law. Here is data retention schedule that further explains the retention period for each category of information collected from You:

The Retention Period may vary, in case You exercise your rights provided under clause 12 hereinbelow.

In case if You have any doubt or if You feel there is a category of information not covered in the retention schedule above, please feel to write to our DPO at dpo@headout.com.

Where Your personal data is no longer required We will ensure it is either securely deleted or stored in a format in which it will no longer be used by the business.

For how long do We keep Your Personal Information?

We have put in place reasonable security measures to keep Your Personal Information guarded against any form of unauthorized access. Under this process of keeping Your Personal Information guarded, We have deployed security protocols as well as technical and physical limitations on access. Please be assured that Your Personal Information can only be accessed by authorized personnel who are permitted to access Personal Information in the course of their work.

How do We protect Your Personal Information?

Your Personal Information is stored in personnel files or within the electronic records (on servers in the USA or other countries) of Headout.

Where do We store Your Personal Information?

If You have a data privacy request, such as accessing or deleting your data, please reach out to us at privacy@headout.com. We will address Your request and respond within the applicable legal timeframe. You can also request a copy of the information we hold about You by emailing the same address. For any complaints regarding the processing of Your Personal Information, feel free to contact Us at the same email id. If You have any inquiries or concerns that require the attention of Our Data Protection Officer (DPO), kindly direct Your request to dpo@headout.com, and Our DPO will assist You accordingly. When handling any of these requests described above, We have the right to check the identity of the requester to ensure that he/she is the person entitled to make the request. In case of any complaint/disputes, You have the right to contact the supervisory authority of Your choice.

Additionally, as per law, You have the below mentioned rights available with You. To exercise these rights, You may raise a request by writing us at privacy@headout.com:

Your rights towards Your Personal Information

Since this Privacy Policy is commonly applicable on all of our Users, Supply Partners, Affiliate Partners, Creator Partners etc., it shall always be interpreted with either the [Terms of Use], [Supply Partner Agreement], [Affiliate Partner Terms] and [Creator Partner Terms] for better understanding and interpretation. In the event of any discrepancy, inconsistency, or conflict between the English version of this Policy and any translation, the English version shall prevail and govern the interpretation and enforcement.

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will also put a "Last updated" date tag at the top of this Policy, whenever it stands updated. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Interpretation of Privacy Policy and Changes in it

Headout: Prior Privacy Policy

Definitions

Introduction

Access and Use of the Platform

Searching and Booking on the Platform

Fix-First Approach: Where an issue arises due to a fault attributable to Headout or its Supplier, Headout will-

Reservation of Rights: Headout may add, modify, suspend, or withdraw Headout Promise (or any part of it) at any time, without prior notice or liability. In cases of suspected misuse, abuse, fraudulent activity, or violation of these Terms, Headout may:

General Terms for Headout Promise

Payments

Cancellations and Booking Modifications

Your Responsibility and Assumption of Risk

Additionally, You agree that You will not and will not assist or enable others to:

Website Prohibited Activities

Fraudulent Activities

Electronic Communications

Content

Links to Third Party Websites

Digital Millennium Copyright Act Compliance

Disclaimer of Warranties and Limitation of Liability

Force Majeure

Indemnification

General Provisions

Headout: Prior Terms of Use

This Policy, describes inter alia Headout's procedures for the collection, processing, disclosure and protection of Your Personal Information when You i.) as a user access our website www.headout.com or its mobile application or the Headout Dex mobile application ("Platform"), or ii.) as Supply Partner access https://hub.headout.com/ ("Headout Hub") or iii.) as an Affiliate Partner access https://partner.headout.com/affiliate/ ("Headout Partner Platform") or iv.) as Creator Partner access our creator site ("Creator Platform") [Platform, Supply Partner Platform, Affiliate Partner Platform and Creator Platform shall together be referred as "Headout Platform"]. This Policy is also intended to guide You about Your privacy rights. Under this Policy, we have also suggested how You can contact Us in case You have any issues/doubts.

Where Your personal data is no longer required, We will ensure it is either securely deleted or stored in a format in which it will no longer be used by the business.

Headout: Privacy Policy

Enjoy stress-free travel with a reliable, pre-booked airport transfer.

Fixed pricing with no surprises, offering you competitive rates for premium service.

Ride in style with a fleet of top-class vehicles, driven by handpicked and trained drivers.

From family-sized vans to luxury sedans, pick a car that fits your luggage and group size

Plans changed? No problem. Enjoy free cancellation and 24/7 support.

Enjoy a free waiting time of 45 minutes while you claim your baggage

Review

2G regulations apply: access to accommodation, cultural institutions, and restaurants/bars, among others is only possible with proof of full vaccination or past infection. A negative Covid-19 test is no longer sufficient.

Visitors aged 16 and above must show proof of COVID-19 vaccination or medical exemption. 

2G regulations apply: only fully-vaccinated and recovered guests with proof of the same will be granted access. Guests under 18 or those who cannot be vaccinated for medical reasons must present a negative COVID test result at the entrance. Those who cannot be vaccinated for medical reasons should also prove their inability to be vaccinated by means of a medical certificate at the entrance.

From 21 July 2021, all visitors aged 12 and above must present an EU COVID Certificate. 

This experience has been verified to follow best safety standards in compliance with local regulations and WHO

Any experience with this badge has been verified to follow the best safety standards as per the local government's health guidelines.

From 6 August 2021, all visitors aged 11 and above must present a Green Pass or EU COVID Certificate. 

This badge on an experience confirms that safety standards have been verified by Us

All equipments, vehicles and high-touch areas are sanitized after every single use. Just sit back and enjoy.

All the equipments available during your experience are thoroughly sanitized after every single use. Always.

All the vehicles available during your experience are thoroughly sanitized after every single use. Always

As a safe experience, you will have access to handwash and sanitation stations throughout your time here. We've got you covered. 

Masks are mandatory for all guests and staff members in this experience. This helps everyone have a great time with utmost safety.

Our partners who have been verified as a Safe Experience follow local regulations in place around face masks. If mandatory, all guests and staff members will wear masks. They take every step possible to ensure your comfort and safety.

Masks are mandatory for all guests in this experience. This helps everyone have a great time with utmost safety.

All staff members at this experience wear face masks to ensure you can have all the fun minus all the worry.

Social distancing guidelines are applicable throughout this experience. Capacity restrictions are in place to ensure social distancing.

Social distancing guidelines are applicable throughout this experience. Capacity restrictions are in place to ensure social distancing. In the same light, large groups aren't allowed here.

Social distancing guidelines are being adhered to at all times through this experience.

Social distancing guidelines are being adhered to at all times through this experience. To enforce this, there might be capacity restrictions and group limits in place. Breathe easy.

Social distancing guidelines are being adhered to at all times through this experience. In the same light, large groups aren't allowed here.

All guests will have their temperature checked at the start of the experience to ensure safety for all. All staff members are checked for high temperature multiple times a day.

All guests will have their temperature checked at the start of the experience to ensure safety for all. 

All staff members are checked for high temperature multiple times. Entry for any member above the prescribed limit is restricted and they are asked to stay at home to recover.

The staff available throughout the experience are trained as per WHO guidelines and equipped to handle any emergency that comes their way

Visitors aged 13 and above must have (digital or printed copy of) a COVID Certificate that shows that you have been vaccinated, received a negative test result, or have recently recovered from COVID-19. Wearing a face mask is mandatory. 

From 13 October 2021, only fully vaccinated visitors can enter in groups of 2. You will have to show proof of vaccination status, a recent negative COVID-19 test result, and/or any recovery documentation before entry. 

This venue is COVID SECURE and follows all safety measures recommended by the government to ensure that you enjoy a safe and socially-distanced theatre-going experience.

We’ve developed the industry-wide See it Safely mark, so that when theatres reopen, you can feel confident and safe knowing that the venue is COVID-secure and will be following the latest government and performing arts guidance.

<li>Only print-at-home tickets and e-tickets will be accepted</li>

<li>Protective gear such as masks are mandatory to enter the venue</li>
            <li>All viewers will be subjected to temperature checks before entering the venue</li>

<li>The venue has been redesigned to minimize contact among all viewers</li>
            <li>Different groups will be seated separately</li>
            <li>Pre-ordering of interval snacks will be facilitated wherever possible</li>
            <li>Cashless and paperless transactions are recommended.</li>
            <li>All viewers are requested to keep their belongings to a minimum since cloakroom facilities may be closed</li>
            <li>Activities such as taking photographs with the artists or autograph signing may be restricted</li>
            

We've taken significant steps to improve cleanliness using disinfectants with comprehensive and frequent surface cleaning. Crowds are also being controlled to prevent congestion.

Luckily, we have plenty more to choose from right here.

Our Policy & Commitment- At Headout, we are committed to accessibility, diversity, and inclusion. As part of that commitment, we are making efforts to ensure that Headout’s digital properties are accessible to all individuals, regardless of ability. In doing so, Headout has a goal to be compliant of applicable accessibility standards included in the W3C’s WCAG version 2.2 level AA guidelines.

Contact- We want to hear from You. If you would like further information about Headout’s accessibility efforts, have other accessibility questions or feedback, or encounter accessibility barriers on our digital properties, please contact: support@headout.com

Headout’s Digital Accessibility Statement

BY ACCESSING OR USING DEX, YOU UNDERSTAND THAT DEX IS NOT A LICENSED TOUR GUIDE/TRAVEL AGENT AND YOU ACKNOWLEDGE AND ACCEPT THESE LIMITATIONS:

Headout: Terms of Use

These ratings include verified reviews from both Headout guests and our trusted partners who operate this experience locally. All reviews come from real travelers who've taken this experience.

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